As an Airbnb host, one of the most crucial aspects of your listing is determining the right cleaning fee. This fee can greatly influence your booking rates and guest satisfaction. In this guide, we’ll walk you through all the essential steps to set a reasonable cleaning fee that works for both you and your guests.
Table of Contents
- Step 1: Understand What the Cleaning Fee Covers
- Step 2: Keep It Reasonable
- Step 3: Research Local Competitors
- Step 4: Finding Reliable Cleaners
- Step 5: Know When to Charge for Extra Cleaning
- Step 6: Setting Expectations with Cleaners
- Step 7: Adjust Your Fee Based on Guest Behavior
- Step 8: Frequently Asked Questions
- Step 9: Final Thoughts
Step 1: Understand What the Cleaning Fee Covers
Your cleaning fee is not just a random number; it serves specific purposes. It covers the labor for cleaning the property, washing linens, and providing essential cleaning supplies. For instance, in my two-bedroom apartment in Edinburgh, I charge £50 for cleaning. Out of that, £30 goes directly to my cleaner for two hours of work, while the remaining £20 pays for linen service.
Step 2: Keep It Reasonable
While you can charge a cleaning fee, it’s essential to keep it reasonable. If you charge too much, you risk scaring off potential guests, especially when they’re comparing listings. A higher cleaning fee can lead to higher expectations from guests, which can backfire if they find the property doesn’t meet those expectations. For example, if I charged £100 for cleaning, guests might expect a pristine, hotel-like experience, which could lead to negative reviews.
Step 3: Research Local Competitors
To set a competitive cleaning fee, research similar properties in your area. Look for listings that are individually managed, as those managed by property management companies often have inflated prices. By checking a few listings, you can establish a ballpark figure for your cleaning fee.
Step 4: Finding Reliable Cleaners
Finding a good cleaner can be a straightforward process. Facebook groups dedicated to Airbnb hosts or local job boards can yield quick results. Post an ad, and you’ll likely receive responses within hours. I recommend hiring cleaners in pairs, whether they are friends, siblings, or a couple. This way, if one cleaner is unavailable, the other can step in without disrupting your schedule.
Step 5: Know When to Charge for Extra Cleaning
It’s important to clarify that the cleaning fee you charge is solely for cleaning after guests check out. If guests request mid-stay cleaning, they should be informed that it will incur additional charges. Your property is a self-service accommodation, so providing cleaning supplies like mops, vacuums, and laundry facilities can empower guests to maintain cleanliness during their stay.
Step 6: Setting Expectations with Cleaners
When negotiating with your cleaner, it’s vital not to let them convince you that cleaning takes longer than it does. Most guests leave properties in excellent shape, primarily to secure a good review. In my experience, 90% of guests clean up after themselves, making the actual cleaning time much shorter than expected. A two-bedroom apartment typically requires about one hour of cleaning, not three.
Step 7: Adjust Your Fee Based on Guest Behavior
While most guests leave the property tidy, some may make a mess, especially after extended stays. It’s crucial to account for these variations when determining your cleaning fee. However, the overall average cleaning time should remain consistent, allowing you to charge a fair fee that covers your costs without scaring off potential bookings.
Step 8: Frequently Asked Questions
Should I set a cleaning fee on Airbnb?
Yes, including a cleaning fee is common and helps cover your costs. Ensure it’s clearly stated in your listing to avoid surprises for guests.
Why is the cleaning fee often high on Airbnb?
Cleaning fees can be higher than those of hotels due to the lack of economies of scale and the individual nature of short-term rentals. This fee covers the cleaning and preparation of the property for guests.
How can I determine a competitive cleaning fee for my Airbnb listing?
Research the average cleaning fees for similar properties in your area, considering their size and location. This will help you set a fair rate.
How can I encourage longer stays at my Airbnb property?
Consider setting a higher cleaning fee to discourage short-term bookings while offering discounts for longer stays. This approach can increase your occupancy rates and overall revenue.
Step 9: Final Thoughts
Setting the right cleaning fee is crucial for your success as an Airbnb host. By keeping it reasonable, understanding what it covers, and researching your competitors, you can create a fee structure that works for both you and your guests. Remember, a well-managed property leads to satisfied guests and positive reviews, which ultimately boosts your bookings.
