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Category: Off-Topic & Lounge
By: Lauren Fischer
Reply by David Okafor:
Survived the 2020 shutdown with 4 properties and honestly the lessons from that period are baked into every decision I make now. Cash reserves. I cannot overstate this. The hosts who went under in 2020 were the ones running lean. You need minimum 6 months of ALL fixed costs — mortgages, insurance, utilities, software — sitting in a savings account doing nothing. I keep 9-12 months now because I never want to feel that March 2020 panic again. Boring? Yes. But boring keeps you alive. Guest type diversification is the other big one. If you're 100% dependent on leisure travelers, you're exposed. I started actively building relationships with travel nurse agencies, insurance adjusters (displacement housing), and remote worker communities. Healthcare doesn't stop during recessions. People's houses still flood. And remote workers just travel cheaper rather than not traveling at all. The more diverse your guest pipeline, the more resilient you are. On pricing — use PriceLabs (https://pricelabs.co) but set aggressive minimum price floors. When bookings slow down the instinct is to slash rates, and that's usually wrong. Better to run 55% occupancy at $150/night than 85% at $90/night. You net more AND your property doesn't get beat up as fast. Also go through your fixed costs now while things are good. Renegotiate insurance (portfolio discount through Proper Insurance: https://properinsurance.com), audit your software subscriptions, see if your cleaners will do a lower per-clean rate in exchange for volume guarantees. Every dollar you shave off expenses is a dollar of buffer. Direct bookings are recession insurance too. No platform fees (saves 3-15%), repeat guests who already trust you, and people who book direct tend to be less price-sensitive. Start collecting guest emails now — a repeat guest during a downturn is worth five new ones. And honestly? Have a Plan B for every property. If STR revenue drops 40%, can your property work as a mid-term rental and still cover the mortgage? Can it long-term rent and break even? If the answer is no, think hard about whether you should still own it. Hope is not a strategy. Prepare while times are good.
Reply by Priya Nair:
Real data from my portfolio during the 2020 downturn (March-June): **March 2020:** Revenue dropped 65% as cancellations poured in **April 2020:** Revenue was 20% of normal. Dark times. **May 2020:** Recovery started. "Drive-to" destinations recovered first (cabins, rural) **June 2020:** Back to 80% of normal for rural STR; cities still suffering **What I did immediately (March 2020):** 1. Offered all upcoming guests full refunds proactively (built goodwill = future rebookings) 2. Listed 2 of 4 properties on Furnished Finder (https://furnishedfinder.com) for traveling nurses — healthcare workers flooded the market needing housing 3. Dropped minimum stays from 3 nights to 1 night 4. Cut discretionary spending: canceled premium coffee subscriptions, reduced bathroom amenities to basics, paused hot tub chemicals on vacant properties 5. Called mortgage companies and got 3-month forbearance on 2 loans **Recovery timeline (my portfolio):** - Rural cabins: 3 months to full recovery - Suburban homes: 5 months to full recovery - Urban apartments: 8+ months to full recovery **Lesson:** Diversify across property types AND locations. If all your properties are downtown condos, you're exposed to the same risk. A mix of rural + suburban + urban is more resilient.