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Category: Getting Started
By: Lauren Fischer
Reply by Rachel Patel:
I switched from self-managing 4 properties to a PM company, then back to self-managing with automation. Kind of the full circle lol. When I was paying the PM (22% of $16K/month = $3,520/month) I thought I was buying my time back. And I did get my evenings back. But here's what surprised me: the PM company's pricing was worse than PriceLabs, their cleaners were worse than mine, and guest satisfaction actually dipped. They're managing 200+ properties — yours isn't special to them. What I do now costs $811/month total: PriceLabs ($80), Hospitable ($75), Turno ($32), Minut ($24), plus a VA in the Philippines for 10 hrs/week ($600). That's $2,700/month less than the PM and honestly the results are better. My VA handles the guest messages that automation misses, coordinates special requests, and deals with maintenance scheduling. She's amazing. The PM company did exactly one thing better than me: being available at 2 AM when a guest locked themselves out. But my VA handles that now too since she's in the Philippines and it's the middle of her workday during US nighttime. If your properties are 45 minutes away, I'd strongly recommend the automation + VA route. Save the PM money for remote properties where you literally can't get there. The message library at https://strspecialist.com/tools/message-library has great templates for getting your Hospitable automation set up.
Reply by Tasha Williams:
PM companies make sense in exactly one scenario and I'll die on this hill: when you're far away and literally cannot be there. I have 2 cabins in the Smokies and I live in Chicago. 8 hour drive. No way I'm going there to swap out a broken coffee maker. My PM charges 20% but honestly for remote properties it's just the cost of doing business. But for properties 45 minutes from your house? That's automation + VA territory. Co-hosts are also a solid middle ground — find an individual through your local Airbnb meetup who'll handle ops for 10-15% instead of giving Vacasa or Evolve 25%.
Reply by Kevin O'Brien:
The key insight that helped me: **What is your time actually worth?** If you earn $100K/year at your day job, that's ~$50/hour. If self-managing takes 20 hours/month per property, that's $1,000/month in "time cost." A PM at $800/month is actually cheaper than your time. BUT — most of that 20 hours can be automated away. After setting up Hospitable, PriceLabs, and Turno, my time per property dropped to 5 hours/month. Now the math is $250/month in time cost + $50/month in tools = $300/month vs $800/month for a PM. Invest in automation first. If you're still spending too much time after that, THEN get a PM or co-host. Great breakdown of automation tools at https://strspecialist.com/blog with real cost comparisons.