Turnovers are the real problem, not cleaning — Operations & Cleaning | STR Specialist Community
Turnovers are the real problem, not cleaning
Category: Operations & Cleaning
By: Sandra Rosa
Managing Airbnb properties in Puerto Rico has shown me something most hosts don’t realize early on:
The challenge is not finding a cleaner.
The challenge is maintaining consistency across every turnover.
Once you go beyond one unit, things start to break:
different results every time
last-minute cancellations
stress around check-in windows
At some point, it stops being a cleaning issue and becomes an operations issue.
Curious—how are you all handling turnovers as you scale?