Internet outage — provider issue
Acknowledge and fix an internet outage with ETA.
Template
Hello {guest_first_name}, the internet is down due to a provider outage. We’re tracking updates and will message by {next_update_time}. If you need to work, mobile hotspot is the quickest interim option. We’ll confirm once service is restored.
Interactive copy tool
Message
0/2 filledguest_first_namenext_update_timeRelated messages
Property features showcase (value-forward)
Concise marketing highlight you can send to warm leads comparing options.
Hi {guest_first_name}, Here’s a quick tour of what makes {property_name} special—thoughtfully set up so you can settle in fast and enjoy more of your trip: • {…
Direct booking perks (lead nurture)
Keeps it benefit-led without price war; works for returning guests and inquiries.
Hi {guest_first_name}, If you prefer booking direct, you’ll get a few nice perks without changing a thing about your stay: • {perk1} • {perk2} • {perk3} Here’…
Seasonal promo (time‑bound with hooks)
Clear offer framing; host can set real code/dates or remove line if not needed.
Hi {guest_first_name}, {season_name} is an ideal time to stay with lighter crowds and the best local experiences: • {season_hook1} • {season_hook2} Use code {…
Local highlights (mini itinerary + map)
Pairs well with a custom Google Map link; builds confidence and FOMO.
Hi {guest_first_name}, A few easy planning ideas near {property_name} to make the most of your time: • {nearby_activity1} • {nearby_activity2} • {nearby_activi…
How to use
- 1Fill in the yellow fields inside the message
- 2Hit Copy — the button turns blue when ready
- 3Paste into your Airbnb inbox
- Audience
- guest
- Language
- english
- Journey
- emergency response
- Variants
- 1
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