Cleanster Review: Marketplace + Ops Platform for STR Cleaning (2026)
Overview
Cleanster is both a vetted cleaner marketplace (US/CA/UK) and a SaaS operations platform that automates vacation-rental cleaning using PMS/iCal sync, auto-scheduling, checklists, progress tracking, and messaging. You can either hire Cleanster marketplace cleaners or bring your own team and simply use the software.
- SaaS pricing starts around $3.99–$12 per property/month depending on tier and region, with unlimited bookings, checklists, properties, and team members, plus API, Slack/Zapier and PMS integrations (including iGMS). Strong fit if you want “one app” for marketplace + team ops globally.
At a glance
- Marketplace + SaaS hybrid: hire vetted Airbnb/vacation-rental cleaners in the US, Canada and UK, or plug in your own cleaners and use Cleanster purely as a workflow tool, with unlimited bookings and custom checklists.
- Deep STR ops features: auto-scheduling from Airbnb/VRBO/PMS calendars, checklist protocols with before/after photos, problem reports, inventory tracking, maintenance reports, staging photo vault, and AI bot that reviews cleaning progress and messages cleaners on your behalf.
- Strong integrations: pulls guest calendars from Airbnb, VRBO, HomeAway and “all major booking platforms & channel managers” into one dashboard, plus PMS/iCal and IoT integrations; specific how-to for iGMS, and claims of dozens of PMS connections.
- Property managers and teams
- Hosts who want a clean UI
- Automation-first workflows
- Marketplace coverage is explicitly limited to the US, Canada and UK; outside those regions you’re essentially just using the SaaS layer with your own cleaners.
- Pricing pages show different SaaS rates by region/source ($3.99–$12/property), and exact marketplace cleaning prices are “standard Cleanster rate” rather than transparent per-city lists, which can make cost modeling less precise.
Pros & Cons
Highlights and considerations for Cleanster.
- Marketplace + SaaS hybrid: hire vetted Airbnb/vacation-rental cleaners in the US, Canada and UK, or plug in your own cleaners and use Cleanster purely as a workflow tool, with unlimited bookings and custom checklists.
- Deep STR ops features: auto-scheduling from Airbnb/VRBO/PMS calendars, checklist protocols with before/after photos, problem reports, inventory tracking, maintenance reports, staging photo vault, and AI bot that reviews cleaning progress and messages cleaners on your behalf.
- Strong integrations: pulls guest calendars from Airbnb, VRBO, HomeAway and “all major booking platforms & channel managers” into one dashboard, plus PMS/iCal and IoT integrations; specific how-to for iGMS, and claims of dozens of PMS connections.
- Team & enterprise ready: unlimited properties, users, teams and service providers on higher tiers, with API access, Slack and Zapier, virtual assistant support, reporting & analytics, and weekly payment plans to cleaners.
- VIP program with 5–15% service-fee discounts and a dedicated account manager for longer-term contracts, aimed at professional PMs that want white-glove support and optimized cleaner selection.
- Marketplace coverage is explicitly limited to the US, Canada and UK; outside those regions you’re essentially just using the SaaS layer with your own cleaners.
- Pricing pages show different SaaS rates by region/source ($3.99–$12/property), and exact marketplace cleaning prices are “standard Cleanster rate” rather than transparent per-city lists, which can make cost modeling less precise.
- Compared with ultra-focused tools like Turno, the breadth (marketplace + API + ops) comes with some learning curve and configuration overhead—especially around rules-based auto-scheduling and multi-team setups.
- Cleaner quality and reliability—like any marketplace—can vary by city; you still need process and QA (photos, ratings) to protect standards.
- Public third‑party reviews and benchmarks against incumbents (Turno, TIDY) are still more limited, since Cleanster’s SaaS focus and rebrand from “TIDY app” are relatively recent.
Scores
Strong in ease of use and setup; weaker in data export for housekeeping and operations.
Hands-on Review Notes
Pricing
| Plan | Monthly | Base includes |
|---|---|---|
| Basic (Marketplace Only) | No SaaS subscription; you pay per clean at the standard Cleanster rate, which is estimated during booking based on property size, duration and options. | Access to Cleanster marketplace (US, CA & UK) to book, manage and pay cleaners via app or web; unlimited bookings, checklists, messaging, photos, and progress tracking at the “standard Cleanster.com rate”. |
| Pro (Global SaaS – smaller portfolios) | $3.99–$12 per property per month depending on region/source; Cleanster.com lists $12/property globally, while Cleanster.ca lists Pro at $3.99/property. | All core platform features: unlimited bookings & custom checklists, progress tracking, messaging and voice memos, photos, bring your own cleaner, pay your cleaners, weekly payment plans, connecting to PMS, unlimited properties and users, inventory management, staging photos vault, maintenance reports, API access, teams & service providers, third‑party platforms, VA support, Slack/Zapier. |
| Team (SaaS, 2–100 units) | $5.99–$7.99 per property per month depending on site: Cleanster.com shows $7.99/property, Cleanster.ca $5.99/property. | Everything in Pro plus enhanced team collaboration and multi-unit features for 2–100 units. |
| Enterprise (100+ units) | Custom—contact sales. | All features plus custom terms, onboarding, support and deeper integrations for large portfolios (100+ units). |
Integrations
Common integrations supported by Cleanster.
PMS platforms
- Automatic calendar sync from Airbnb, VRBO, HomeAway and other major OTAs/channel managers into a central dashboard for auto-scheduling cleans.
Calendar sync
Team tools
Other integrations
- PMS & iCal: Cleanster syncs reservation, occupancy and guest data from dozens of PMS systems or iCals, with explicit docs for iGMS; the dashboard lets you filter by reservation, property type, tags and more.
- IoT devices: copy mentions integration with IoT for richer property activity visibility (e.g., occupancy signals) feeding task automation.
- API, Slack & Zapier: higher tiers expose an API and plug into Slack/Zapier for custom workflows and notifications.
Trial Guide: What to Test
During your trial or demo, focus on data export and confirm daily workflows.
- Connect your PMS and verify turnovers auto-populate from bookings
- Assign a task to a team member and confirm they receive the notification
- Test the mobile experience for field staff (cleaners, inspectors)
- Verify task completion photo uploads and checklists work end-to-end
Alternatives
If you need stronger data export, consider these alternatives to Cleanster.
FAQ
Answers to common questions about setup, pricing, and deployment.
Community experiences
Real-world notes from hosts who have used Cleanster.
Share your experience
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Sources
Documentation and references used in this review.
More Operations reviews
- Airtasker
Airtasker is a UK gig marketplace where hosts can post Airbnb cleaning jobs and get bids from local Taskers (cleaners) within minutes. Typical cleaning costs range from £13–£40 per hour or £20–£300 per job depending on property size, location, and service level (regular turnover vs deep clean), with hosts setting their budget and Taskers proposing rates. It offers insurance up to £10,000 per task, ratings/reviews, and chat for coordination, but lacks PMS integrations, auto‑scheduling or cleaner‑ops workflows, making it a good backup or small‑volume option rather than a scaled STR cleaning solution.
- Handy
Handy is an on‑demand marketplace for home cleaning and handyman services in major cities that some STR hosts use for one‑off or recurring turnovers. It offers instant online pricing, app‑based booking, vetted pros, and a satisfaction guarantee, but doesn’t provide a true PMS integration, auto‑scheduling or cleaner performance workflows like dedicated STR cleaning platforms. Pricing is typically shown per job (e.g., flat quotes like a 4‑hour deep clean for ~$129 or average ~$100/hour in US reviews), making it convenient for occasional jobs but expensive and under‑automated for scaled portfolios.
- Touch Stay
Touch Stay is a digital guidebook platform that replaces printed welcome books with a mobile-friendly web app. Hosts create branded guidebooks with house rules, WiFi info, local recommendations, check-in instructions, and more. It integrates with 50+ PMS platforms for automatic booking sync and guest messaging, starting at $19/month for single-property hosts up to $199/month for large portfolios.
- Turno
Turno (formerly TurnoverBnB) is a cleaning automation platform and global marketplace for STR hosts, syncing reservations from PMS/OTAs to auto-schedule turnovers, pay cleaners, and document work with checklists and photos. Free core plan if you only use marketplace cleaners; otherwise around $8–$10/property/month with annual discounts. Supports 55k+ cleaners worldwide and integrates with PMS like Lodgify, Tokeet, RentalWise and others, helping improve cleanliness scores and reviews.