Turno Review: STR Cleaning Marketplace & Automation (2026)
Overview
Turno (formerly TurnoverBnB) is a cleaning automation platform and global marketplace for STR hosts, syncing reservations from PMS/OTAs to auto-schedule turnovers, pay cleaners, and document work with checklists and photos. Free core plan if you only use marketplace cleaners; otherwise around $8–$10/property/month with annual discounts.
- Supports 55k+ cleaners worldwide and integrates with PMS like Lodgify, Tokeet, RentalWise and others, helping improve cleanliness scores and reviews.
At a glance
- Automatically imports reservations from PMS/OTAs and schedules cleans with primary/backup cleaners.
- Large worldwide cleaner marketplace (55k+ pros) plus your own trusted cleaners ("non-Turno teammates").
- Photo-guided checklists, inventory/maintenance tracking, cleaner performance tools, and auto-payments via Stripe.
- Property managers and teams
- Hosts who want a clean UI
- Automation-first workflows
- Platform and card fees on each clean; some users find total cost high at scale.
- App UX quirks (chat history limits; marketplace drama/price variance between cleaners).
Pros & Cons
Highlights and considerations for Turno.
- Automatically imports reservations from PMS/OTAs and schedules cleans with primary/backup cleaners.
- Large worldwide cleaner marketplace (55k+ pros) plus your own trusted cleaners ("non-Turno teammates").
- Photo-guided checklists, inventory/maintenance tracking, cleaner performance tools, and auto-payments via Stripe.
- Free plan when using marketplace cleaners only; host/cleaner apps, unlimited co-hosts and checklists.
- Evidence that improving cleanliness scores from 4.6 to 4.8 via automation can boost bookings ~20%.
- Platform and card fees on each clean; some users find total cost high at scale.
- App UX quirks (chat history limits; marketplace drama/price variance between cleaners).
- Subscription or per-clean marketplace fees can feel redundant if you already have stable in-house teams.
- Pricing structure a bit confusing across free, subscription, and marketplace-fee models.
- Primarily focused on cleaning/turnovers, not full maintenance ticketing like broader PMS tools.
Scores
Strong in / calendar sync and task automation; weaker in data export for housekeeping and operations.
Hands-on Review Notes
Pricing
| Plan | Monthly | Base includes |
|---|---|---|
| Free (Marketplace Only) | Free for hosts using only marketplace cleaners. | Full platform (auto-scheduling, auto-payments, calendar sync, checklists, host/cleaner apps, support) when you exclusively use Turno Marketplace cleaners. |
| Host Subscription (Own Cleaners) | $8–$10 per property/month in most listings (e.g., $8 on some review sites; $10/property/month or $96/property/year on official pricing). | All features plus ability to manage your own non‑Turno teammates (cleaners, maintenance, inspectors) with scheduling and payments. |
Integrations
Common integrations supported by Turno.
PMS platforms
- Airbnb/Booking/VRBO via PMS calendar sync (iCal/API through partners like Lodgify and Tokeet).
Calendar sync
Team tools
Other integrations
- PMS: Lodgify, Tokeet, RentalWise and other connected platforms that push reservations into Turno.
Trial Guide: What to Test
During your trial or demo, focus on data export and confirm daily workflows.
- Connect your PMS and verify turnovers auto-populate from bookings
- Assign a task to a team member and confirm they receive the notification
- Test the mobile experience for field staff (cleaners, inspectors)
- Verify task completion photo uploads and checklists work end-to-end
Alternatives
If you need stronger data export, consider these alternatives to Turno.
FAQ
Answers to common questions about setup, pricing, and deployment.
Community experiences
Real-world notes from hosts who have used Turno.
Share your experience
Submissions are reviewed before they appear publicly.
Sources
Documentation and references used in this review.
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