Turno Review: STR Cleaning Marketplace & Automation (2026)
Overview
Turno (formerly TurnoverBnB) is a cleaning automation platform and global marketplace for STR hosts, syncing reservations from PMS/OTAs to auto-schedule turnovers, pay cleaners, and document work with checklists and photos. Free core plan if you only use marketplace cleaners; otherwise around $8–$10/property/month with annual discounts.
- Supports 55k+ cleaners worldwide and integrates with PMS like Lodgify, Tokeet, RentalWise and others, helping improve cleanliness scores and reviews.
At a glance
- Automatically imports reservations from PMS/OTAs and schedules cleans with primary/backup cleaners.
- Large worldwide cleaner marketplace (55k+ pros) plus your own trusted cleaners ("non-Turno teammates").
- Photo-guided checklists, inventory/maintenance tracking, cleaner performance tools, and auto-payments via Stripe.
- Property managers and teams
- Hosts who want a clean UI
- Automation-first workflows
- Platform and card fees on each clean; some users find total cost high at scale.
- App UX quirks (chat history limits; marketplace drama/price variance between cleaners).
Pros & Cons
Highlights and considerations for Turno.
- Automatically imports reservations from PMS/OTAs and schedules cleans with primary/backup cleaners.
- Large worldwide cleaner marketplace (55k+ pros) plus your own trusted cleaners ("non-Turno teammates").
- Photo-guided checklists, inventory/maintenance tracking, cleaner performance tools, and auto-payments via Stripe.
- Free plan when using marketplace cleaners only; host/cleaner apps, unlimited co-hosts and checklists.
- Evidence that improving cleanliness scores from 4.6 to 4.8 via automation can boost bookings ~20%.
- Platform and card fees on each clean; some users find total cost high at scale.
- App UX quirks (chat history limits; marketplace drama/price variance between cleaners).
- Subscription or per-clean marketplace fees can feel redundant if you already have stable in-house teams.
- Pricing structure a bit confusing across free, subscription, and marketplace-fee models.
- Primarily focused on cleaning/turnovers, not full maintenance ticketing like broader PMS tools.
Scores
Strong in / calendar sync and task automation; weaker in data export for housekeeping and operations.
Hands-on Review Notes
Pricing
| Plan | Monthly | Base includes |
|---|---|---|
| Free (Marketplace Only) | Free for hosts using only marketplace cleaners. | Full platform (auto-scheduling, auto-payments, calendar sync, checklists, host/cleaner apps, support) when you exclusively use Turno Marketplace cleaners. |
| Host Subscription (Own Cleaners) | $8–$10 per property/month in most listings (e.g., $8 on some review sites; $10/property/month or $96/property/year on official pricing). | All features plus ability to manage your own non‑Turno teammates (cleaners, maintenance, inspectors) with scheduling and payments. |
Integrations
Common integrations supported by Turno.
PMS platforms
- Airbnb/Booking/VRBO via PMS calendar sync (iCal/API through partners like Lodgify and Tokeet).
Calendar sync
Team tools
Other integrations
- PMS: Lodgify, Tokeet, RentalWise and other connected platforms that push reservations into Turno.
Trial Guide: What to Test
During your trial or demo, focus on data export and confirm daily workflows.
- Connect your PMS and verify turnovers auto-populate from bookings
- Assign a task to a team member and confirm they receive the notification
- Test the mobile experience for field staff (cleaners, inspectors)
- Verify task completion photo uploads and checklists work end-to-end
Alternatives
If you need stronger data export, consider these alternatives to Turno.
FAQ
Answers to common questions about setup, pricing, and deployment.
Community experiences
Real-world notes from hosts who have used Turno.
Share your experience
Submissions are reviewed before they appear publicly.
Sources
Documentation and references used in this review.
More Operations reviews
- Airtasker
Airtasker is a UK gig marketplace where hosts can post Airbnb cleaning jobs and get bids from local Taskers (cleaners) within minutes. Typical cleaning costs range from £13–£40 per hour or £20–£300 per job depending on property size, location, and service level (regular turnover vs deep clean), with hosts setting their budget and Taskers proposing rates. It offers insurance up to £10,000 per task, ratings/reviews, and chat for coordination, but lacks PMS integrations, auto‑scheduling or cleaner‑ops workflows, making it a good backup or small‑volume option rather than a scaled STR cleaning solution.
- Handy
Handy is an on‑demand marketplace for home cleaning and handyman services in major cities that some STR hosts use for one‑off or recurring turnovers. It offers instant online pricing, app‑based booking, vetted pros, and a satisfaction guarantee, but doesn’t provide a true PMS integration, auto‑scheduling or cleaner performance workflows like dedicated STR cleaning platforms. Pricing is typically shown per job (e.g., flat quotes like a 4‑hour deep clean for ~$129 or average ~$100/hour in US reviews), making it convenient for occasional jobs but expensive and under‑automated for scaled portfolios.
- Cleanster
Cleanster is both a vetted cleaner marketplace (US/CA/UK) and a SaaS operations platform that automates vacation-rental cleaning using PMS/iCal sync, auto-scheduling, checklists, progress tracking, and messaging. You can either hire Cleanster marketplace cleaners or bring your own team and simply use the software. SaaS pricing starts around $3.99–$12 per property/month depending on tier and region, with unlimited bookings, checklists, properties, and team members, plus API, Slack/Zapier and PMS integrations (including iGMS). Strong fit if you want “one app” for marketplace + team ops globally.
- Touch Stay
Touch Stay is a digital guidebook platform that replaces printed welcome books with a mobile-friendly web app. Hosts create branded guidebooks with house rules, WiFi info, local recommendations, check-in instructions, and more. It integrates with 50+ PMS platforms for automatic booking sync and guest messaging, starting at $19/month for single-property hosts up to $199/month for large portfolios.
Turno head-to-head
See exactly how Turno stacks up against the alternatives hosts shortlist it against most.
- Turno vs TIDY
Two of the best-reviewed turnover platforms in short-term rental — nearly tied in our testing, with genuinely different approaches to scheduling and pricing.
- Turno vs Properly (Breezeway)
One is a complete scheduling-and-payments platform with the largest cleaner marketplace; the other is a specialist tool now absorbed into a bigger one.