HomHero Review: All-in-One Short-Term Rental Management (2025)

1 min readReviewed by STR Specialist

Overview

HomHero is an Australian operations platform for short-term rental hosts, offering automated messaging, cleaning and maintenance scheduling, guest vetting, and owner reporting. Flat-fee pricing starts at AUD 39/month.

  • Its strong local support and compliance features make it ideal for hosts in Australia and New Zealand, though international integrations are limited.
HomHero logo
HomHero
PMS
Professional rating
3.8/5
Rated 3.8 out of 5
Rubric score
76/100
76/100
3.8/5
Verdict: HomHero is a solid option with some trade-offs. Worth evaluating for your specific needs.

At a glance

What it does
  • Automated guest messaging and review requests
  • Integrated cleaning and maintenance task scheduler
  • Australian tax compliance and BAS reporting
Best for
  • Property managers and teams
  • Hosts who want a clean UI
Not ideal for
  • Teams needing deep data exports

Pros & Cons

Highlights and considerations for HomHero.

Pros
  • Automated guest messaging and review requests
  • Integrated cleaning and maintenance task scheduler
  • Australian tax compliance and BAS reporting
  • Flat-fee pricing starting at AUD 39/month
  • 24/7 local support in Australia and New Zealand
  • Guest vetting and ID verification features
Cons
  • Limited OTA channel management (requires external tools)
  • No dynamic pricing engine
  • Automations focused on operations, not marketing
  • Reporting basic compared to full PMS
  • No built-in website builder
  • Regional focus limits global support

Scores

76/100
We test against our PMS rubric (automation, channel sync, integrations, data export, reliability, etc.). Scores use a 100-point scale; Channel Sync max = 15, Data Export max = 5.

Strong in channel sync and ease of use; weaker in data export for property management software.

Setup
8/10
Channel sync
7/10
Automation
8/10
Integrations
7/10
Ease of use
9/10
Team & scale
8/10
Support
9/10
Data export
3/5
Value for money
8/10
Reliability
8/10

Hands-on Review Notes

Pricing

Best value: Essential — AUD 39/month
Pricing at a glance
PlanMonthlyBase includes
EssentialAUD 39/monthGuest messaging, task automation, cleaning scheduler
PlusAUD 59/monthAll Essential + owner portal, BAS reporting, guest vetting
EnterpriseCustom pricingAll Plus + custom integrations, dedicated onboarding

Integrations

Common integrations supported by HomHero.

Integrations

Channels

  • iCal sync only

Smart locks & devices

  • RemoteLock

Accounting

  • Xero
  • MYOB export

Other integrations

  • Zapier
  • Stripe

Trial Guide: What to Test

During your trial or demo, focus on data export and confirm daily workflows.

What to test in the trial
  1. Connect all channels and verify calendar sync both ways
  2. Set price floors/ceilings (or connect your pricing tool) and review 14–30 day windows
  3. Test guest messaging automations end-to-end, including review requests
  4. If using locks, confirm auto-code creation, delivery and expiry

Alternatives

If you need stronger data export, consider these alternatives to HomHero.

FAQ

Answers to common questions about setup, pricing, and deployment.

Community experiences

Real-world notes from hosts who have used HomHero.

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Sources

Documentation and references used in this review.

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