What makes Hostaway different from competitors?

Hostaway is the only PMS with 'triple crown' preferred partner status with Airbnb, Vrbo, and Booking.com, ensuring the best connectivity. They also have the industry's largest marketplace with 100+ integrations and 24/7 phone support.

Why is there no free trial?

Hostaway requires 2-8 hours of setup time to properly configure properties, channels, and integrations. Instead, they offer comprehensive demos and paid trials for larger operations to evaluate the platform properly.

How much does Hostaway really cost?

Pricing is custom but typically starts around $40/listing with a minimum $160/month. There's also a $100-500 setup fee. Larger portfolios get volume discounts, with some paying as low as $20/listing. Alternative: 2% of monthly revenue.

Can I export my data from Hostaway?

Yes, Hostaway provides data export capabilities through their API and dashboard reports. You can export reservation data, financial reports, and guest information. However, the extent varies by plan and may require technical setup.

Does Hostaway offer a free trial or demo?

Hostaway does not offer a self-service free trial. Instead, they provide guided demos with a sales representative. This allows them to tailor the onboarding experience but means you cannot test it independently before committing.

Hostaway Review: Property Management Software for Airbnb Hosts (2025)

Item: Hostaway
Rating: 80
Author: STR Specialist

1 min readUpdated 2025-09-18Reviewed by STR Specialist

Overview

Hostaway is a comprehensive vacation rental management platform that serves property managers from 1-10,000+ listings. Known for 'triple crown' OTA partnerships (Airbnb, Vrbo, Booking.com preferred partner status), it offers AI-powered automation, 100+ marketplace integrations, and 24/7 support.

While powerful for scaling operations, it comes with custom pricing starting around $40/listing and requires significant setup time, making it better suited for serious property managers rather than casual hosts.

Hostaway

PMS

Visit website

Professional rating

4/5

Rubric score

80/100

4/5

Verdict: Hostaway is a top-tier choice for property managers and teams. Highly recommended.

At a glance

What it does

Only PMS with 'triple crown' preferred partner status (Airbnb, Vrbo, Booking.com)
100+ marketplace integrations - largest in the industry
AI-powered automation for 93% of guest and staff messaging

Best for

Property managers and teams
Automation-first workflows

Not ideal for

Extreme budget hunters
Anyone needing 1-hour setup

Pros & Cons

Highlights and considerations for Hostaway.

Pros

Only PMS with 'triple crown' preferred partner status (Airbnb, Vrbo, Booking.com)
100+ marketplace integrations - largest in the industry
AI-powered automation for 93% of guest and staff messaging
24/7 phone support across 6 continents with 97% satisfaction
Scales from 1 to 10,000+ properties on the same platform

22.3% average revenue increase per listing with dynamic pricing

Cons

Custom pricing lacks transparency - requires sales demo for quotes
High setup costs ($100-500) and 2-8 hour onboarding process
No free trial due to complex setup requirements
Pricing starts around $40/listing minimum $160/month
May be overkill for single-property hosts

Some users report occasional sync issues with OTAs

Scores

80/100

We test against our PMS rubric (automation, channel sync, integrations, data export, reliability, etc.). Scores use a 100-point scale; Channel Sync max = 15, Data Export max = 5.

Strong in channel sync and integrations; weaker in data export for property management software.

Setup

6/10

Channel sync

9/10

Automation

9/10

Integrations

10/10

Ease of use

7/10

Team & scale

9/10

Support

8/10

Data export

5/5

Value for money

6/10

Reliability

8/10

Hands-on Review Notes

Pricing

Best value: Starter — $40+ per listing (est. minimum $160/month)

Pricing at a glance
Plan	Monthly	Base includes
Starter	$40+ per listing (est. minimum $160/month)	1-20 listings, basic PMS, channel management, automation
Growth	$20-40 per listing (volume discounts)	20-100 listings, advanced features, marketplace access
Enterprise	Custom deal ($1,000-5,000+/month)	100+ listings, custom solutions, dedicated support

Pricing at a glance
Plan	Base includes	Monthly	Per-additional	Notes
Starter	1-20 listings, basic PMS, channel management, automation	$40+ per listing (est. minimum $160/month)	Decreases with volume	$100-500 setup fee, custom pricing required
Growth	20-100 listings, advanced features, marketplace access	$20-40 per listing (volume discounts)	Varies by features selected	Commission-based option: 2% of monthly revenue
Enterprise	100+ listings, custom solutions, dedicated support	Custom deal ($1,000-5,000+/month)	Significant volume discounts	White-label options, API customization

Integrations

Common integrations supported by Hostaway.

Integrations

Smart locks & devices

RemoteLock
August
Yale
Schlage
KeyNest
Lockly

Accounting

QuickBooks
Xero
OwnerRez
Sage
TaxJar
Receipt Bank

Other integrations

Breezeway (cleaning)
Operto (operations)
InsuraGuest (insurance)
DPGO (guest screening)
HostBuddy (AI)
Swikly (deposits)
100+ marketplace total

Trial Guide: What to Test

During your trial or demo, focus on data export and confirm daily workflows.

What to test in the trial

Connect all channels and verify calendar sync both ways
Set price floors/ceilings (or connect your pricing tool) and review 14–30 day windows
Test guest messaging automations end-to-end, including review requests
If using locks, confirm auto-code creation, delivery and expiry