Smily (BookingSync) Review: PMS & Channel Manager for Vacation Rentals (2025)

1 min readReviewed by STR Specialist

Overview

Smily (formerly BookingSync) is a cloud-based PMS and channel manager that combines unified calendar sync, automated messaging, direct booking websites, and team workflows. Pricing starts at €25/property/month.

  • It integrates with 70+ OTAs and third-party tools via API. Best for tech-savvy hosts and agencies, but its complexity can challenge beginners.
Professional rating
4.1/5
Rated 4.1 out of 5
Rubric score
81/100
81/100
4.1/5
Verdict: Smily is a top-tier choice for property managers and teams. Highly recommended.

At a glance

What it does
  • Unified channel manager syncing 70+ OTAs in real time
  • API-first platform enabling custom integrations and workflows
  • Direct booking websites with secure payment processing
Best for
  • Property managers and teams
Not ideal for
  • Steep learning curve for non-technical users
  • Direct booking website templates require developer skills

Pros & Cons

Highlights and considerations for Smily.

Pros
  • Unified channel manager syncing 70+ OTAs in real time
  • API-first platform enabling custom integrations and workflows
  • Direct booking websites with secure payment processing
  • Automated guest messaging and review reminders
  • Team task assignment and mobile task app
  • Built-in reporting and financial dashboards
Cons
  • Steep learning curve for non-technical users
  • Direct booking website templates require developer skills
  • No built-in dynamic pricing engine
  • Basic guest CRM features
  • Pricing tiered by feature, not property count
  • Relatively small partner marketplace

Scores

81/100
We test against our PMS rubric (automation, channel sync, integrations, data export, reliability, etc.). Scores use a 100-point scale; Channel Sync max = 15, Data Export max = 5.

Strong in channel sync and integrations; weaker in data export for property management software.

Setup
7/10
Channel sync
9/10
Automation
8/10
Integrations
9/10
Ease of use
7/10
Team & scale
9/10
Support
8/10
Data export
5/5
Value for money
8/10
Reliability
9/10

Hands-on Review Notes

Pricing

Best value: Core — €25/property/month
Pricing at a glance
PlanMonthlyBase includes
Core€25/property/monthCalendar sync, channel manager, API access
Pro€35/property/monthAll Core + PMS features: automation, messaging, reports
EnterpriseCustom pricingPro + custom integrations, SLA, dedicated support

Integrations

Common integrations supported by Smily.

Integrations

Channels

  • Airbnb
  • Booking.com
  • Vrbo
  • Expedia
  • Agoda
  • TripAdvisor
  • 70+

Smart locks & devices

  • RemoteLock
  • August

Accounting

  • QuickBooks
  • Xero

Other integrations

  • Zapier
  • Stripe
  • Google Analytics

Trial Guide: What to Test

During your trial or demo, focus on data export and confirm daily workflows.

What to test in the trial
  1. Connect all channels and verify calendar sync both ways
  2. Set price floors/ceilings (or connect your pricing tool) and review 14–30 day windows
  3. Test guest messaging automations end-to-end, including review requests
  4. If using locks, confirm auto-code creation, delivery and expiry

Alternatives

If you need stronger data export, consider these alternatives to Smily.

FAQ

Answers to common questions about setup, pricing, and deployment.

Community experiences

Real-world notes from hosts who have used Smily.

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Sources

Documentation and references used in this review.

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