Lockout support

Guide a locked‑out guest to re‑enter safely and quickly.

welcome message8 uses59% matchprofessionalconciseguest

Template

professional· concise

Hello {guest_first_name}, try these steps: (1) Wake keypad, enter {lock_code}; (2) If battery icon is low, hold key area 2s before code; (3) If still locked out, we can send support. After hours, a call-out fee of $ {lockout_fee} may apply.

Interactive copy tool

Message

0/3 filled
Fill in:
guest_first_namelock_codelockout_fee
Hello , try these steps: (1) Wake keypad, enter ; (2) If battery icon is low, hold key area 2s before code; (3) If still locked out, we can send support. After hours, a call-out fee of $ may apply.

How to use

  1. 1Fill in the yellow fields inside the message
  2. 2Hit Copy — the button turns blue when ready
  3. 3Paste into your Airbnb inbox
Audience
guest
Language
english
Journey
check in out
Variants
1