Public reply — check-in trouble
Public reply about the check‑in experience.
Template
Sorry for the access hiccup at arrival. We’ve replaced the keypad and updated our instructions with clearer photos. Thank you for the feedback as it helped us improve the experience.
Interactive copy tool
Message
Related messages
Property features showcase (value-forward)
Concise marketing highlight you can send to warm leads comparing options.
Hi {guest_first_name}, Here’s a quick tour of what makes {property_name} special—thoughtfully set up so you can settle in fast and enjoy more of your trip: • {…
Direct booking perks (lead nurture)
Keeps it benefit-led without price war; works for returning guests and inquiries.
Hi {guest_first_name}, If you prefer booking direct, you’ll get a few nice perks without changing a thing about your stay: • {perk1} • {perk2} • {perk3} Here’…
Seasonal promo (time‑bound with hooks)
Clear offer framing; host can set real code/dates or remove line if not needed.
Hi {guest_first_name}, {season_name} is an ideal time to stay with lighter crowds and the best local experiences: • {season_hook1} • {season_hook2} Use code {…
Local highlights (mini itinerary + map)
Pairs well with a custom Google Map link; builds confidence and FOMO.
Hi {guest_first_name}, A few easy planning ideas near {property_name} to make the most of your time: • {nearby_activity1} • {nearby_activity2} • {nearby_activi…
How to use
- 1Fill in the yellow fields inside the message
- 2Hit Copy — the button turns blue when ready
- 3Paste into your Airbnb inbox
- Audience
- public
- Language
- english
- Journey
- review management
- Variants
- 1
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