Refund: partial night(s)

Refund partial night

welcome message16 uses22% matchfriendlyconciseguest

Template — 6 tone variations

friendly· concise

Hi {guest_first_name}, We’ve reviewed {incident}. Given the impact on your stay, we’ve applied a partial refund covering {nights_affected} night(s). Thanks for your understanding—we appreciate the opportunity to make this right. Thanks! {host_first_name}

friendly· conversational

Hi {guest_first_name}! Thanks so much for your message— We’ve reviewed {incident}. Given the impact on your stay, we’ve applied a partial refund covering {nights_affected} night(s). Thanks for your understanding—we appreciate the opportunity to make this right. We appreciate you—thanks again! {host_first_name}

professional· concise

Hello {guest_first_name}, We’ve reviewed {incident}. Given the impact on your stay, we’ve applied a partial refund covering {nights_affected} night(s). Thanks for your understanding—we appreciate the opportunity to make this right. Thank you, {host_first_name}

professional· conversational

Hello {guest_first_name}, appreciate you reaching out. We’ve reviewed {incident}. Given the impact on your stay, we’ve applied a partial refund covering {nights_affected} night(s). Thanks for your understanding—we appreciate the opportunity to make this right. Thanks for your understanding, {host_first_name}

firm· concise

Hello {guest_first_name}, We’ve reviewed {incident}. Given the impact on your stay, we’ve applied a partial refund covering {nights_affected} night(s). Thanks for your understanding—we appreciate the opportunity to make this right. Thank you for complying, {host_first_name}

firm· conversational

Hello {guest_first_name}, thanks for your attention on this. We’ve reviewed {incident}. Given the impact on your stay, we’ve applied a partial refund covering {nights_affected} night(s). Thanks for your understanding—we appreciate the opportunity to make this right. Thanks in advance for cooperating, {host_first_name}

Interactive copy tool

Choose tone & style

Message

0/3 filled
Fill in:
guest_first_nameincidentnights_affected
Hi , We’ve reviewed . Given the impact on your stay, we’ve applied a partial refund covering night(s). Thanks for your understanding—we appreciate the opportunity to make this right. Thanks!

How to use

  1. 1Fill in the yellow fields inside the message
  2. 2Hit Copy — the button turns blue when ready
  3. 3Paste into your Airbnb inbox
Audience
guest
Language
english
Journey
check in out
Variants
6