StayFi Review: WiFi Marketing & Guest Data for STRs (2026)
Overview
StayFi is a WiFi marketing and guest‑data platform built for vacation rentals. It replaces generic router logins with branded splash pages, captures emails from every guest (not just the booker), and pipes them into an email/SMS marketing suite and CRM to drive repeat direct bookings and upsells.
- It’s affordable per access point and shines for managers who control their own routers and want to build a serious guest list; it won’t help as much if you can’t touch the network or don’t plan to run lifecycle campaigns.
At a glance
- Branded captive WiFi portal that every guest must use to get online, capturing names, emails, and optional fields from all guests—not just the person who booked.
- Built‑in email and SMS marketing platform with hospitality‑specific templates, automations, and segmentation (new vs repeat, property, stay dates, etc.) so you don’t need a separate ESP to start.
- Upsell storefronts embedded in the WiFi sign‑in flow so guests see and buy add‑ons (early check‑in, late checkout, rentals, experiences) while logging on.
- Property managers and teams
- Hosts who want a clean UI
- Automation-first workflows
- Requires control over the property’s WiFi network and installation of compatible access points; not ideal if you can’t touch the router (e.g., some apartment blocks).
- You still need a direct‑booking site or booking engine for captured traffic to convert on; StayFi doesn’t replace your PMS/channel manager.
Pros & Cons
Highlights and considerations for StayFi.
- Branded captive WiFi portal that every guest must use to get online, capturing names, emails, and optional fields from all guests—not just the person who booked.
- Built‑in email and SMS marketing platform with hospitality‑specific templates, automations, and segmentation (new vs repeat, property, stay dates, etc.) so you don’t need a separate ESP to start.
- Upsell storefronts embedded in the WiFi sign‑in flow so guests see and buy add‑ons (early check‑in, late checkout, rentals, experiences) while logging on.
- Occupancy and WiFi‑outage alerts so you can spot over‑occupancy patterns and connectivity issues that may cause complaints.
- PMS integrations and CSV imports to merge WiFi‑captured contacts with booking data, enabling highly targeted post‑stay campaigns and direct‑booking pushes.
- Requires control over the property’s WiFi network and installation of compatible access points; not ideal if you can’t touch the router (e.g., some apartment blocks).
- You still need a direct‑booking site or booking engine for captured traffic to convert on; StayFi doesn’t replace your PMS/channel manager.
- Best ROI comes from actually running consistent email/SMS campaigns and upsell offers; if you won’t do marketing, you mainly get branded WiFi.
- Pricing can be confusing at first because there is a per‑access‑point monthly fee plus separate per‑contact tiers for high‑volume email.
- Hardware recommendations (e.g., UniFi) add initial capex if you’re upgrading from basic routers.
Scores
Strong in / calendar sync and value for money; weaker in integrations for housekeeping and operations.
Hands-on Review Notes
Pricing
| Plan | Monthly | Base includes |
|---|---|---|
| WiFi Marketing & Guest Data | Official help docs and review aggregators cite pricing starting at $19/month per access point, with tiered discounts as you add more devices. | Access‑point management, branded captive portal, guest data capture, basic guest engagement tools, hospitality upsell modules, and starter email marketing (free up to a small contact threshold). |
| StayFi Email Marketing | $0 base if you maintain at least one active access point or PMS integration for discounted email; then usage‑based pricing per email/contact tier (e.g., pennies per email in high ranges). | Full email‑marketing tool with PMS integration, templates, one‑off campaigns and automations; consolidates WiFi, PMS and manual uploads into a single guest list. |
Integrations
Common integrations supported by StayFi.
PMS platforms
- OTAs (Airbnb, Vrbo, Booking.com) are not connected directly; guests from any channel hit the branded WiFi splash page, and PMS integrations provide booking context for marketing.
Calendar sync
Team tools
Other integrations
- PMS integrations: marketing materials and tutorials highlight integrations with systems like Hostfully and others so PMS guest lists can be imported, merged, and marketed to inside StayFi.
- Email & SMS: the built‑in marketing suite can run automated pre‑ and post‑stay campaigns, winback flows, and newsletters without extra tools.
- Analytics: dashboards for email capture counts, campaign performance, repeat‑booking rates, and occupancy/over‑occupancy alerts.
Trial Guide: What to Test
During your trial or demo, focus on integrations and confirm daily workflows.
- Connect your PMS and verify turnovers auto-populate from bookings
- Assign a task to a team member and confirm they receive the notification
- Test the mobile experience for field staff (cleaners, inspectors)
- Verify task completion photo uploads and checklists work end-to-end
Alternatives
If you need stronger integrations, consider these alternatives to StayFi.
FAQ
Answers to common questions about setup, pricing, and deployment.
Community experiences
Real-world notes from hosts who have used StayFi.
Share your experience
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Sources
Documentation and references used in this review.
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