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Copy-ready Airbnb booking confirmation messages, ETA requests, early check-in responses, service animal policy, parking permits, and pre-arrival coordination templates.
Follow up after instant booking to confirm key details.
Hi {guest_first_name}, Thanks for booking! To make check‑in smooth, could you confirm: • Arrival window (check‑in begins {check_in_time}) • Number of guests (i…
Explain how package deliveries are handled during a stay.
Hi {guest_first_name}, Parcels are okay during your stay. Please ship to your name and track delivery. Unattended packages are at guest’s risk; we’re not able…
Provide luggage storage options before/after the stay.
Hi {guest_first_name}, We’re not able to store bags before check‑in/after checkout due to cleaning schedules. If helpful, search “luggage storage near {city_ce…
Share details and steps for required parking permits.
Hi {guest_first_name}, Parking requires a permit for the area. Steps: 1) Pick up permit at {permit_pickup_location}. 2) Display clearly on the dashboard. 3) Va…
Communicate Wi‑Fi speed and troubleshooting steps.
Hi {guest_first_name}, Wi‑Fi is fast and reliable for calls/streaming. Typical speeds: {wifi_speeds}. Network name: {wifi_ssid}. If you’re working remotely, th…
ETA window request
Hi {guest_first_name}, Could you share your arrival window? Standard check‑in starts at {check_in_time}. Knowing timing helps us plan cleaning and make your ha…
Concise arrival info reduces day-of questions.
Hi {guest_first_name}, Parking: {parking_instructions} Door/lock: use code {lock_code} after {check_in_time}. If the keypad sleeps, wake it with the top‑left b…
Proactive, non-threatening disclosure reduces incidents.
Hi {guest_first_name}, A quick heads‑up: quiet hours are {quiet_hours}. We use privacy‑safe noise sensors to track decibel levels only—no audio recorded ever.…
Exact phrasing for public areas; do not wrap.
For safety and community standards: • Exterior-only cameras located at {locations}. No interior cameras. No audio recording. • Privacy-safe noise monitors track…
Early check-in
Hi {guest_first_name}, Good news—early check‑in is available. We can confirm access before {check_in_time} for £{early_checkin_fee} to cover additional prep/li…
Early check-in
Hi {guest_first_name}, Thanks for checking—early check‑in isn’t possible today due to cleaning timelines. Standard check‑in remains {check_in_time}. If anythin…
Late checkout
Hi {guest_first_name}, We can extend checkout past {check_out_time}. The add‑on is £{late_checkout_fee} to cover extra housekeeping time and coordination. Once…
Late checkout
Hi {guest_first_name}, Thanks for checking. We can’t extend checkout today due to incoming guests, so please plan for {check_out_time}. If we get a same‑day ch…
Clear, fair, non-judgmental.
Hi {guest_first_name}, We’re pet‑friendly and happy to host well‑behaved companions. The pet fee is £{pet_fee} per stay. Please keep pets off furniture and avo…
Emotional Support Animal acknowledgement
Hi {guest_first_name}, Thanks for letting us know about your emotional support animal. There’s no pet fee for ESAs, and we don’t require documentation. Please…
Exact text for the two permissible questions; do not wrap.
Appreciate the heads-up about your service animal. For accessibility purposes: 1) Is the animal required because of a disability? 2) What work or task has the a…
Lock code help
Hi {guest_first_name}, If the keypad looks asleep, press the top‑left button to wake it, then enter {lock_code}. If it flashes red, wait 10 seconds and try aga…
Arrival nudge
Hi {guest_first_name}, Just checking in—are you still arriving this evening? If your plans changed, a quick note helps us coordinate support and secure access.…
Pool Hot tub rules
Hi {guest_first_name}, For safety and comfort: no glass near water, no diving, and please shower before use. Cover after use to retain heat. If you notice clou…
EV charger instructions
Hi {guest_first_name}, An on‑site EV charger is available—please bring your own cable. Park nose‑in and avoid blocking walkways. Let us know if you need an acc…
Photo consent
Hi {guest_first_name}, From time to time, we refresh exterior photos for our listing—no guests are photographed, and no interior photos are taken during stays.…
Follow up when a guest misses their stated arrival time.
Hi {guest_first_name}, just checking in—are you still arriving this evening? If plans changed, a quick heads-up helps us support you and secure the property. Th…
Ask for the guest’s ETA so you can plan check‑in.
Hi {guest_first_name}, could you share your arrival window? Standard check-in starts at {check_in_time}. This helps us time cleaning and a smooth handoff. Thank…
Share EV charging availability and options.
Hello {guest_first_name}, on-site charger available; please bring your own cable. Park nose-in and don’t block walkways. If you need an access code or RFID, let…
Explain water pressure/quality and set expectations.
Hello {guest_first_name}, for safety: no glass near water, no diving, shower before use. Cover after use to retain heat. If water looks cloudy, message us for s…
Politely decline early check‑in and propose alternatives.
Hi {guest_first_name}, thanks for asking. Early check-in isn’t possible today due to cleaning. Standard check-in remains {check_in_time}. If that changes, we’ll…
Offer early check‑in with clear terms or fees.
Hi {guest_first_name}, good news—early check-in is available. We can confirm access before {check_in_time} for $ {early_checkin_fee} to cover extra prep. Reply…
Acknowledge service animals and outline compliant policy.
Thanks for letting us know you’re traveling with a service animal. For accessibility purposes: 1) Is the animal required because of a disability? 2) What work o…
Clarify your policy on emotional support animals (ESA).
Hello {guest_first_name}, thanks for the ESA heads-up. We don’t charge a pet fee for ESAs. Please ensure good behavior and cleanliness; any damage is handled pe…
Set expectations during busy event weekends (noise, parking, traffic).
Hi {guest_first_name}, quick note for {city} event weekend: no parties, unregistered guests, or amplified music per house rules and local quiet hours {quiet_hou…
An Airbnb booking confirmation message should include a warm thank-you, the check-in date and time window, the property address, a note about when you'll send full check-in instructions, and your contact details. Keep it brief — full details come in a pre-arrival message closer to the date.
Under ADA rules, you cannot ask for documentation or deny access for service animals. Your message should acknowledge the service animal, confirm acceptance, and note any relevant property details (e.g. yard fencing, nearby relief areas). Our service animal template uses ADA-compliant language.
Acknowledge the request warmly, explain you have back-to-back bookings (or cleaning to complete), and offer alternatives such as a luggage drop-off or recommend a nearby café. If you can accommodate early check-in for a fee or when booking permits, our template covers that scenario too.
Yes. Every template comes with multiple tone variants — friendly, professional, and firm — so you can match the style to your guest relationship and the situation. Select the tone that fits, fill in any variables, and copy.
Absolutely. The templates are written for any short-term rental platform — Airbnb, VRBO, Booking.com, direct bookings, and more. They use plain, platform-agnostic language you can paste into any messaging inbox.
Yes, all templates in the library are 100% free. No account, no sign-up, and no credit card required. Just browse, copy, personalise, and send.
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