Pre-Arrival & Booking

Hi {guest_first_name}, Thanks for booking! To make check‑in smooth, could you confirm: • Arrival window (check‑in begins {check_in_time}) • Number of guests (i…

Hi {guest_first_name}, Parcels are okay during your stay. Please ship to your name and track delivery. Unattended packages are at guest’s risk; we’re not able…

Hi {guest_first_name}, We’re not able to store bags before check‑in/after checkout due to cleaning schedules. If helpful, search “luggage storage near {city_ce…

Hi {guest_first_name}, Parking requires a permit for the area. Steps: 1) Pick up permit at {permit_pickup_location}. 2) Display clearly on the dashboard. 3) Va…

Hi {guest_first_name}, Wi‑Fi is fast and reliable for calls/streaming. Typical speeds: {wifi_speeds}. Network name: {wifi_ssid}. If you’re working remotely, th…

Hi {guest_first_name}, Could you share your arrival window? Standard check‑in starts at {check_in_time}. Knowing timing helps us plan cleaning and make your ha…

Hi {guest_first_name}, Parking: {parking_instructions} Door/lock: use code {lock_code} after {check_in_time}. If the keypad sleeps, wake it with the top‑left b…

Hi {guest_first_name}, A quick heads‑up: quiet hours are {quiet_hours}. We use privacy‑safe noise sensors to track decibel levels only—no audio recorded ever.…

For safety and community standards: • Exterior-only cameras located at {locations}. No interior cameras. No audio recording. • Privacy-safe noise monitors track…

Hi {guest_first_name}, Good news—early check‑in is available. We can confirm access before {check_in_time} for £{early_checkin_fee} to cover additional prep/li…

Hi {guest_first_name}, Thanks for checking—early check‑in isn’t possible today due to cleaning timelines. Standard check‑in remains {check_in_time}. If anythin…

Hi {guest_first_name}, We can extend checkout past {check_out_time}. The add‑on is £{late_checkout_fee} to cover extra housekeeping time and coordination. Once…

Hi {guest_first_name}, Thanks for checking. We can’t extend checkout today due to incoming guests, so please plan for {check_out_time}. If we get a same‑day ch…

Hi {guest_first_name}, We’re pet‑friendly and happy to host well‑behaved companions. The pet fee is £{pet_fee} per stay. Please keep pets off furniture and avo…

Hi {guest_first_name}, Thanks for letting us know about your emotional support animal. There’s no pet fee for ESAs, and we don’t require documentation. Please…

Appreciate the heads-up about your service animal. For accessibility purposes: 1) Is the animal required because of a disability? 2) What work or task has the a…

Hi {guest_first_name}, If the keypad looks asleep, press the top‑left button to wake it, then enter {lock_code}. If it flashes red, wait 10 seconds and try aga…

Hi {guest_first_name}, Just checking in—are you still arriving this evening? If your plans changed, a quick note helps us coordinate support and secure access.…

Hi {guest_first_name}, For safety and comfort: no glass near water, no diving, and please shower before use. Cover after use to retain heat. If you notice clou…

Hi {guest_first_name}, An on‑site EV charger is available—please bring your own cable. Park nose‑in and avoid blocking walkways. Let us know if you need an acc…

Hi {guest_first_name}, From time to time, we refresh exterior photos for our listing—no guests are photographed, and no interior photos are taken during stays.…

Hi {guest_first_name}, just checking in—are you still arriving this evening? If plans changed, a quick heads-up helps us support you and secure the property. Th…

Hi {guest_first_name}, could you share your arrival window? Standard check-in starts at {check_in_time}. This helps us time cleaning and a smooth handoff. Thank…

Hello {guest_first_name}, on-site charger available; please bring your own cable. Park nose-in and don’t block walkways. If you need an access code or RFID, let…

Hello {guest_first_name}, for safety: no glass near water, no diving, shower before use. Cover after use to retain heat. If water looks cloudy, message us for s…

Hi {guest_first_name}, thanks for asking. Early check-in isn’t possible today due to cleaning. Standard check-in remains {check_in_time}. If that changes, we’ll…

Hi {guest_first_name}, good news—early check-in is available. We can confirm access before {check_in_time} for $ {early_checkin_fee} to cover extra prep. Reply…

Thanks for letting us know you’re traveling with a service animal. For accessibility purposes: 1) Is the animal required because of a disability? 2) What work o…

Hello {guest_first_name}, thanks for the ESA heads-up. We don’t charge a pet fee for ESAs. Please ensure good behavior and cleanliness; any damage is handled pe…

Hi {guest_first_name}, quick note for {city} event weekend: no parties, unregistered guests, or amplified music per house rules and local quiet hours {quiet_hou…